Refund policy

Returns:


Here at Birdie + Me we want you to be happy with your purchase, if for any reason you wish to return your order you may do so within 10 days of receiving your order for a store credit that is valid for 3 years. This applies to orders purchased at full price only, no sale items.

All items must be returned in original, new condition, with all appropriate packaging and tags attached. Birdie + Me are not to be held responsible if your item does not reach us safely or is damaged in transit. 

Please email hello@birdieandme.com.au to get in touch in regards to returning your item, We will issue you a RA (returns authorisation) number. Any item returned to us with out an RA number will not be processed. All return shipping costs are to be covered by the individual returning this order.

Returns are to be sent to:

Birdie + Me 
5 Paddy’s Court, 
Bangalow, NSW 2479
Australia

Faulty:

All of your orders are thoroughly checked before dispatch to ensure they are in perfect condition. If you feel as though your order has arrived to you faulty, please email us with images of the fault attached to hello@birdieandme.com.au. We will help you from there. 

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